Effective Date: 12-12-2024]
Thank you for shopping at Buyfixs. We appreciate your business and want to ensure your satisfaction with our products and services. Please read this policy carefully to understand our refund process.
- All digital product purchases are non-refundable due to their instant access and downloadable nature.”
1. Eligibility for Refund:
- Refunds are applicable only in cases where the product or service purchased is defective, damaged, or not as described on our website.
- Refunds may also be considered for certain other circumstances as permitted by RBI guidelines.
2. Refund Procedure:
- To initiate a refund, customers must contact our customer support team within 5 days of receiving the product.
- Provide your order number, a detailed explanation of the issue, and supporting evidence such as images or videos, if applicable.
- Our customer support team will review your request and determine eligibility for a refund.
3. Refund Approval:
- Refunds will be approved only if the product or service does not meet the specifications mentioned on our website or if there is a manufacturing defect.
- Refunds are subject to approval by our quality control team.
4. Refund Amount:
- The refund amount will be equal to the purchase price of the product or service.
- Shipping and handling charges are non-refundable.
5. Refund Method:
- Refunds will be processed using the same payment method used for the original purchase.
- Refunds may take 9-15 days to reflect in your account, depending on your payment provider.
6. Cancellation Policy:
- Once an order is placed, it can be canceled within 24hours of purchase. No cancellations will be accepted after this period.
7. Contact Information:
- For any refund-related queries or concerns, please contact our customer support team at admin@buyfixs.com
8. Changes to the Refund Policy:
Buyfixs reserves the right to modify or update this refund policy at any time. Customers will be notified of any changes through our website.
